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Browse shopPrivacy Policy
Who we are
At Questory Supply Sdn. Bhd. (“we”, “our”, “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely by third-party payment providers)
Automatically Collected Information
IP address
Browser type
Device information
Pages visited & time spent on the website
Cookies (for website functionality & analytics)
2. How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate regarding purchases or inquiries
Improve website performance and user experience
Provide customer support
Send promotional updates (only with your consent)
Prevent fraud and maintain website security
3. How We Protect Your Information
We implement strict security measures such as:
SSL encryption
Secure payment gateways
Access controls and data protection protocols
We do not store credit card information on our servers.
4. Sharing of Information
We may share your information with:
Shipping partners (for delivery)
Payment processors (for secure transactions)
IT/website service providers (for maintenance)
We never sell or rent your personal information to third parties.
5. Cookies
Cookies help us improve your browsing experience.
You may disable cookies via your browser settings, but some website functions may not work properly.
6. Your Rights
You have the right to:
Access your personal information
Request correction or update
Request deletion where applicable
Unsubscribe from marketing emails
7. Changes to This Policy
We may update this Privacy Policy from time to time.
8. Contact Us
For privacy-related questions:
📧 Email: questory.supply@outlook.com
📍 Company: QUESTORY SUPPLY SDN. BHD.